Guides

Connecting accounts, choosing a direction, and building your first sync.

• Google and Outlook Calendar Sync RulesJoin link in Location, guests in the description, personal events as Busy at work. Rules for syncing Google Calendar and Outlook; rules need Plus.
• Mirror or Push: which one do you needPush feeds one calendar from another and never touches the source. Mirror goes both ways. How to choose, and what switching later deletes.
• Sync TeamSnap to Google Calendar or OutlookConnect a TeamSnap calendar link, add the team name to each game and copy the venue into Location. One team works on Free; several teams need Plus.
• Connecting a second or third accountHow to add another Google, Microsoft or iCloud login, what happens when one is already connected, and what disconnecting does to your copies.
• Connect a shared Outlook calendarHow Microsoft consent and calendar sharing work together, and when a shared calendar can be a sync source or target.
• How to sync iCloud Calendar with OutlookChoose the right iCloud–Outlook setup for a combined view, a read-only subscription or private Busy copies in your Microsoft 365 calendar.
• How to sync two Outlook calendars from different accountsChoose a combined view, one-way availability copies or a two-way Mirror between Microsoft accounts. Check access, privacy and the actual result.
• Set up Team sync rules for your TeamStart Team sync rules, set the team default, add a group for each email domain that needs its own rules, then review, apply and watch it finish.

Appearance, filters, per-calendar exceptions, and the sync-wide settings.

• Show Busy to clients, full details to youWork shows Busy, personal keeps every detail. A rule per calendar needs Pro; a rule by source calendar needs Plus.
• Hide details only for some eventsUse a rule to show Busy or Private for the events you pick, such as big meetings or one source calendar, and leave every other copy as it is, on Plus.
• Label Synced Events by Client: [Acme] StandupPut a client's name before each copied title, like [Acme] Standup, to see which calendar it came from. Every plan; a label per calendar needs Plus.
• Put the venue in the location fieldWhen a sports, school or club feed puts the address in the description, copy the description into the copy's location, on any plan.
• Share only busy time with a client's calendar domainGive your company and a client each a group, then add an exception so copies from your people into the client's domain show only Busy.

Diagnose what happened before you change anything.

• Why your free slots show as BusyFree or busy decides whether a copy blocks your time; the title setting doesn't. Which one you actually want, and what to check when it's already on.
• Stop synced events overriding your calendar's colourGive your calendar its own colours back, colour copies by where they came from, and fix Outlook copies that arrive grey.
• Duplicate reminders on synced eventsChoose reminder behavior for copies, identify which event sent each alert, and check existing copies before changing calendar-wide settings.
• Sync is active but events are not showingA step-by-step check for missing calendar copies when SYNCDATE looks healthy, says it synced, or a Re-sync changed nothing.
• How far ahead sync goesYour sync window is 30 days, 1 year or unlimited depending on plan. Why a healthy sync can still look incomplete, and what repeating events do instead.
• Why the button to start your sync is greyed outFive things hold the Start sync button and two of them explain nothing on screen. How to find which one it is.
• My Workspace admin blocked SYNCDATEWhat to send your IT admin when your organisation blocks third-party calendar apps, and why only they can unblock it.
• Why a Team rule limits my syncIf a choice on your sync is turned off, or a sync is paused, with a message about your Team, here is what each message means and what you can do.

What each plan allows, and what the product will not do at all.

• What counts as a calendar, a sync, and an accountAccounts, calendars and syncs are three different things and your plan limits each one separately. What each word means, and which limit you're hitting.