My Workspace admin blocked SYNCDATE

Your organisation blocks third-party apps by default, and you can't approve this yourself. Your IT admin has to allow it, and it takes them about two minutes.

Send them this: syncdate.app/support/workspace-admin. It's written for admins — the exact permissions SYNCDATE requests and the steps to approve, for both Microsoft Entra and Google Workspace.

How this shows up

A consent screen you can't get past. "Need admin approval", "Approval required", or a code starting AADSTS. Microsoft is telling you your tenant doesn't allow users to approve apps.

A connection that dies within minutes. This one is harder to recognise. The sign-in works, calendars appear, and then a few minutes later the account is disconnected and asking you to reconnect. Reconnecting works and it dies again. That's an admin policy revoking the grant behind you, not a bug on our side, and reconnecting will never stick until the policy changes.

If a work account keeps dropping and a personal account on the same setup is fine, this is why.

What to do

There's a shortcut in the dashboard. When we detect the block, a card appears with the message already written for you — the details your admin needs, in a form you can send as-is. Copy message puts it on your clipboard; Email a copy to myself sends it to your own inbox if you'd rather forward it from there. Either way you're forwarding it on yourself: we don't contact your admin, and we're never told whether they approved it.

Or send them the link above directly. Either works; the email version just saves you composing it.

What your admin is being asked to approve

Worth knowing, because it's the first thing they'll ask.

SYNCDATE reads and writes calendars for the one person who signed in, and nothing else. No mailboxes, no files, no other people's calendars, no organisation-wide install. Approving it for you doesn't give us access to anyone else in your company. Titles and details aren't copied unless you turn that on — by default a synced event just says "Busy".

Admins who want to review it properly can email vlad@syncdate.app, including for the exact OAuth client ID if their policy requires it before allowlisting.

If your admin says no

Some organisations won't approve any third-party calendar access, and that's a legitimate call on their part. Your options then:

• Sync the other direction. If the block is on your work Microsoft account, you may still be able to connect a personal account and push into it, depending on what exactly is blocked. This doesn't always work, and it depends on how the policy is written.
• Use a personal Outlook.com account if the work one is the blocked one.
• Tell us. If you're paying and the block leaves you unable to use SYNCDATE, email vlad@syncdate.app before your next renewal. Don't sit on a subscription you can't use.

We can't work around an admin block, and we wouldn't want to. A tool that bypasses your company's app policy is a tool your company is right to distrust.

Known limitations

• There's no way for us to request approval on your behalf. The request has to come from inside your organisation.
• We can't tell you whether your admin has approved it. Nothing notifies us. You'll find out by trying to connect again.
• Approval is sometimes per-user rather than tenant-wide. If a colleague was approved and you weren't, your admin needs to approve you separately.