What to send your IT admin when your organisation blocks third-party calendar apps, and why only they can unblock it.
Your organisation blocks third-party apps by default, and you can't approve this yourself. Your IT admin has to allow it, and it takes them about two minutes.
Send them this: syncdate.app/support/workspace-admin. It's written for admins — the exact permissions SYNCDATE requests and the steps to approve, for both Microsoft Entra and Google Workspace.
A consent screen you can't get past. "Need admin approval", "Approval required", or a code starting AADSTS. Microsoft is telling you your tenant doesn't allow users to approve apps.
A connection that dies within minutes. This one is harder to recognise. The sign-in works, calendars appear, and then a few minutes later the account is disconnected and asking you to reconnect. Reconnecting works and it dies again. That's an admin policy revoking the grant behind you, not a bug on our side, and reconnecting will never stick until the policy changes.
If a work account keeps dropping and a personal account on the same setup is fine, this is why.
There's a shortcut in the dashboard. When we detect the block, a card appears with the message already written for you — the details your admin needs, in a form you can send as-is. Copy message puts it on your clipboard; Email a copy to myself sends it to your own inbox if you'd rather forward it from there. Either way you're forwarding it on yourself: we don't contact your admin, and we're never told whether they approved it.
Or send them the link above directly. Either works; the email version just saves you composing it.
Worth knowing, because it's the first thing they'll ask.
SYNCDATE reads and writes calendars for the one person who signed in, and nothing else. No mailboxes, no files, no other people's calendars, no organisation-wide install. Approving it for you doesn't give us access to anyone else in your company. Titles and details aren't copied unless you turn that on — by default a synced event just says "Busy".
SYNCDATE is also listed on Microsoft Marketplace and Google Workspace Marketplace, if that's a faster way for your admin to check us out than reading this page.
Admins who want to review it properly can email vlad@syncdate.app, including for the exact OAuth client ID if their policy requires it before allowlisting.
Some organisations won't approve any third-party calendar access, and that's a legitimate call on their part. Your options then:
We can't work around an admin block, and we wouldn't want to. A tool that bypasses your company's app policy is a tool your company is right to distrust.
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Still stuck? Support will read your actual setup and tell you what it sees — describe what you expected and what you got.